BH
Residential care homeCQC: Requires improvement
21 Lucerne Road
Thornton Heath, Surrey, CR7 7BB
Key details
- Address
- 21-23 Lucerne Road, Thornton Heath, Surrey, CR7 7BB
- Telephone
- 02082399547
- Care provided
- Residential home
- CQC rating
- CQC: Requires improvementreport published 4 July 2024
- Beds
- 4
- CQC registered since
- 2011
- Operated by
- Mr & Mrs W Wallen
- Local authority
- Croydon
- CQC record
- View on cqc.org.uk
How it compares locally
13
registered homes in Thornton Heath
9/12
local rated homes Good or Outstanding
4
beds, local median 6
This overall rating was published about 2 years ago. Read the current CQC record for newer assessments or actions that may not change the overall rating immediately.
Specialist care
21 Lucerne Road is registered to provide care for people with the following needs:
DementiaLearning disabilitiesPhysical disabilities
About 21 Lucerne Road
21 Lucerne Road is a residential care home in Thornton Heath in Surrey (CR7 7BB), run by Mr & Mrs W Wallen. It is a small home with 4 beds, which some families prefer for a more personal feel. It provides personal care and support with daily living rather than round-the-clock nursing. The home has been registered with the Care Quality Commission since 2011.
The Care Quality Commission rated it Requires improvement in its latest inspection report, published July 2024. It is worth reading the full report on the CQC website and asking the home what has changed since. There are 12 other care homes nearby if you want to compare options. Fees and availability change often, so speak to the home directly and arrange a visit if you can.
Data source and freshness
Core registration, operator, contact and service data comes from the official CQC directory dated 2026-08-05. Ratings and bed counts come from the CQC active-locations dataset. We compare directory releases by CQC location ID so real changes can update this page without inventing new copy.
Open the source dataset. Details can change between releases, so verify the current CQC record and confirm fees, services and vacancies directly with the home.
Other care homes near Thornton Heath
DL
WH
RL
Retreat Lodge
ResidentialThornton Heath, Surrey · CR7 8LY
CQC: GoodUnder 65sLearning disabilitiesMental health7 beds
BL
Beulah Lodge
ResidentialThornton Heath, Surrey · CR7 8JH
CQC: GoodUnder 65sLearning disabilities5 beds
WM
Warm Melody Retreat
ResidentialThornton Heath, London · CR7 7HG
CQC: Requires improvementSensory impairmentsUnder 65sMental health4 beds