BC
Residential care homeCQC: Inadequate
North Bay House
Lowestoft, Suffolk, NR32 3PW
Key details
- Address
- Borrow Road, Lowestoft, Suffolk, NR32 3PW
- Telephone
- 01502512489
- Website
- www.northbayhouse.co.uk
- Care provided
- Residential home
- CQC rating
- CQC: Inadequatereport published 31 October 2025
- Beds
- 28
- CQC registered since
- 2010
- Operated by
- Hellendoorn Healthcare Limited
- Local authority
- Suffolk
- CQC record
- View on cqc.org.uk
How it compares locally
27
registered homes in Lowestoft
20/25
local rated homes Good or Outstanding
28
beds, local median 28
Specialist care
North Bay House is registered to provide care for people with the following needs:
DementiaCaring for adults over 65 yrs
About North Bay House
Based in Lowestoft in Suffolk (NR32 3PW), North Bay House is a residential care home run by Hellendoorn Healthcare Limited. It has 28 beds. It provides personal care and support with daily living rather than round-the-clock nursing. Its current CQC registration dates from 2010.
The Care Quality Commission rated it Inadequate in its latest inspection report, published October 2025. Read the full report on the CQC website before considering this home, and ask what action is being taken. There are 26 other care homes nearby if you want to compare options. Contact the home directly to check vacancies and fees, and try to visit in person before deciding.
Data source and freshness
Core registration, operator, contact and service data comes from the official CQC directory dated 2026-08-05. Ratings and bed counts come from the CQC active-locations dataset. We compare directory releases by CQC location ID so real changes can update this page without inventing new copy.
Latest detected directory change: updated on 2026-08-04 (registered beds).
Open the source dataset. Details can change between releases, so verify the current CQC record and confirm fees, services and vacancies directly with the home.
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